Shipping policy

Shipping Policy

Last Updated: October 6, 2026

At My Aveora, we are committed to delivering your orders safely and efficiently across the United Arab Emirates.

Order Processing

Orders are usually processed within 1–2 business days after receiving your order.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Across the UAE

We currently offer delivery across the United Arab Emirates, including:

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

  • Ras Al Khaimah

  • Fujairah

  • Umm Al Quwain

Estimated delivery time is 2–5 business days after your order has been processed.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

Any free-shipping promotions will be clearly mentioned on our website or at checkout.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation with tracking information, where available.

Please allow some time for the courier's tracking system to update after your order has been dispatched.

Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including their name, phone number, and complete address.

If you provide incorrect information, please contact us as soon as possible at info@myaveora.com

We cannot guarantee that changes can be made after an order has been processed or shipped.

Delayed or Missing Orders

If your order does not arrive within the estimated delivery period, please contact us at info@myaveora.com with your order number and contact details.

We will work with the delivery partner to investigate and resolve the issue.

Damaged Orders

If your package arrives damaged, please contact us as soon as possible at info@myaveora.com

Please provide your order number and photographs of the package and damaged product so we can review the issue and assist you.

Contact Us

For any questions regarding shipping or delivery, please contact us:

Aveora
Website: myaveora.com
Email: info@myaveora.com

Thank you for shopping with Aveora.