Shipping policy
Shipping Policy
Last Updated: October 6, 2026
At My Aveora, we are committed to delivering your orders safely and efficiently across the United Arab Emirates.
Order Processing
Orders are usually processed within 1–2 business days after receiving your order.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Across the UAE
We currently offer delivery across the United Arab Emirates, including:
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Dubai
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Abu Dhabi
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Sharjah
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Ajman
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Ras Al Khaimah
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Fujairah
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Umm Al Quwain
Estimated delivery time is 2–5 business days after your order has been processed.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges will be displayed at checkout before you complete your purchase.
Any free-shipping promotions will be clearly mentioned on our website or at checkout.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation with tracking information, where available.
Please allow some time for the courier's tracking system to update after your order has been dispatched.
Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery information, including their name, phone number, and complete address.
If you provide incorrect information, please contact us as soon as possible at info@myaveora.com
We cannot guarantee that changes can be made after an order has been processed or shipped.
Delayed or Missing Orders
If your order does not arrive within the estimated delivery period, please contact us at info@myaveora.com with your order number and contact details.
We will work with the delivery partner to investigate and resolve the issue.
Damaged Orders
If your package arrives damaged, please contact us as soon as possible at info@myaveora.com
Please provide your order number and photographs of the package and damaged product so we can review the issue and assist you.
Contact Us
For any questions regarding shipping or delivery, please contact us:
Aveora
Website: myaveora.com
Email: info@myaveora.com
Thank you for shopping with Aveora.